Terms | Sign Shop Consulting

Effective Date: 02/01/2022

Last Updated: 01/10/2025

Welcome to Better Sign Shop (“Company,” “we,” “our,” or “us”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our website, bettersignshop.com (the “Site”). It also includes our Cancellation Policy for services and subscriptions offered through our platform.

1. Information We Collect

1.1 Personal Information

When you interact with our Site, we may collect the following types of personal information:

Name, email address, phone number, and company details when you register or contact us.
Payment information when you purchase a subscription or service.
Any additional information you provide when using our services.

1.2 Usage Data & Cookies

We collect information about how you access and use the Site, including:

IP address, browser type, and device information.
Pages visited, time spent on pages, and interaction data.
Cookies and tracking technologies to enhance your experience.

2. How We Use Your Information

We use your information to:

Provide and improve our services.
Process payments and manage subscriptions.
Respond to customer inquiries and support requests.
Send promotional or service-related communications.
Analyze Site usage and improve user experience.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We encourage users to take precautions when sharing sensitive information.

4. Sharing & Disclosure of Information

We do not sell or rent your personal information. We may share it with trusted service providers, payment processors, or legal authorities when required by law.

5. Your Rights & Choices

Opt-Out: You may opt out of marketing emails at any time.
Access & Update: You can request access to or updates of your personal information.
Cookies: You can manage cookie preferences through your browser settings.

6. Cancellation Policy

6.1 Subscription Cancellations

Subscriptions to Better Sign Shop services are billed on a recurring basis (weekly, monthly or annually).
You may cancel your subscription at any time via your account settings or by contacting customer support at peter@signshopconsulting.com
Cancellations take effect at the end of the current billing cycle. You will retain access to your subscription benefits until the final day of your paid period.
No refunds are issued for partial months or unused portions of annual plans.

6.2 One-Time Purchases & Digital Products

All one-time purchases, including digital downloads, training materials, and templates, are non-refundable.
If you experience issues accessing purchased content, please contact our support team.

6.3 Service & Consulting Cancellations

For custom services, consulting, or training sessions, cancellations must be made at least 48 hours in advance to receive a full refund.
No-shows or cancellations made within 48 hours of the scheduled service are non-refundable.

7. Changes to This Privacy & Cancellation Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Site or services constitutes acceptance of the revised policy.

8. Contact Us

If you have any questions about this Privacy or Cancellation Policy, please contact us at:

Pk Creative Consulting, Inc DBA

Better Sign Shop
8 Monaco Court, Ronkonkoma, NY 11779
peter@signshopconsulting.com